Letters from our Inbox

ON PERFORMANCE

√ I’m very happy with my Lightscoop. You saved me the expense of buying an external, tilting flash. Please feel free to use my name. You have a great product. — John McAdam

√ Thank you for the Lightscoop — a wonderful invention. (This) picture was taken with the Lightscoop using a sheet of white cotton and the breakfast bar in my kitchen as a makeshift studio. It has inspired me and I spend time every day thinking of objects to try to photograph using the Lightscoop. — Brian

√ We got the lightscoop and we love it! Turns out it arrived just before our baby daughter Eliza (who was born on the 18th), so we've been using the lightscoop all the time — fabulous indoor pics without blinding the baby! We really are pleased with your awesome invention — and also very much like your fun, casual and thoughtful emails and website. I hope your business continues to take off. — Andrew Goldstein

√ I LOVE THE LIGHTSCOOP! You have single handedly saved the face of amateur photography. Looks as good as the Pros! I'm a professional videographer, and I have to spend my money on pro video gear, but I still have a heart for photography. This is a great way to get great pictures for the cost. — Edward Park

√ I love it! But my son in law's birthday is coming up and he wants one for his D-70 so we have to get him one. It has been great.

I do a publication that requires me to take a lot of copy prints of magazines and books to use as examples. Until Lightscoop, getting the light right was huge pain when taking pics of glossy pages. Reflections from everywhere, not only the flash but overhead lights, windows, etc. With Lightscoop, I turn off all the lights in a room with no windows, take the shot with Light Scoop on the camera and not a reflection in site. I love it. — Jim Bellomo

√ The Scoop is a great product! I bought it for my son who uses a Pentax d1000 SLR and he loves it. Used it right out of the box and got great shots. Candids look like lit portrait shots. Amazing! Here's to entreprenurial spirit and great design. I'm so glad I read The Times! — Cass Collins

√ Please feel free to use my comments and name on your website. Based on quality of the Lightscoop, we are buying a second one as a gift for another family member. We used it immediately after delivery and could easily notice the remarkable difference in the photo quality. Only wish we would have ordered this before Christmas, as we are sure the pictures would have turned out perfectly of the tree and our family. You’ve got a great product. Good luck to you and your team. — Joe Gee

ON PERFORMANCE & CUSTOMER SERVICE

√ I use a LightScoop on my Canon in a pinch and it is great. It redirects the small built-in flash unit to bounce off the ceiling for diffused light, natural looking portraits! When you don't need the power of a big flash unit Lightscoop still makes your shot look professional. No more cone of light, red eye and dark interior backgrounds. Here's something even more amazing about this gizmo...customer service! Email them a question and you get a prompt answer from a real person. — Jon Spielberg

√ When you need an indoor flash and don’t want to buy or haul around a big external flash, it does the trick. And when I reported a strange result, I got a call from Kobré himself (he’s a journalism professor at SF State) to talk about my camera and how to fix it. Great customer service! — Fehlhaber

√ I usually don't take the time to write to companies I shop from, however I have never seen a quality of service that can match yours. A standing ovation for you guys. Yes, I have received the package and am using the product and they are at least as good as your customer service; I am loving them. It has been a most pleasing experience to shop from you guys and your products are just great. Ten points with flying stars for your product and for you guys:)) — Emre in Turkey

ON CUSTOMER SERVICE

√ Of all the on-line sites I have dealt with, you get the prize for responsibility and for keeping the customer informed. This note is just to say Thank You. — Daryl Boudreaux

√ Just letting you know that we did receive our order today, right on time. Y'all have been great, considering the avalanche of orders you got at a very busy time of year. After seeing how UGLY our holiday flash photos were, we are looking forward to big improvements! A friend wrote this week to say he got a new Nikon SLR for Christmas. (He was in some of our UGLY flash photos.) We will be advising him about the Lightscoop! — Alice Ralph